📢 News & Updates
Cross game login screens!
[MovieStarPlanet] VIP update 2023
Get the MovieStarPlanet App
How to Download MovieStarPlanet
I received a lock number - why?
Why you can't change your Username
⚙️ My User
How do I create a user?
How do I delete my user?
Why are items missing from my user?
Why can’t I log in?
How do I change my password?
How do I create a safe password?
How do I keep my account safe?
🩹 Account recovery
I can’t remember my password - what do I do?
What to do if someone stole my account?
✉ My e-mail
How do I add an email in MovieStarPlanet?
Apple (iTunes) How to cancel and/or manage your MovieStarPlanet VIP Subscription
Google Play: How to cancel and/or manage your MovieStarPlanet VIP Subscription
How do I cancel my subscription?
How do I get a refund?
How do I give VIP to other MovieStars?
How to get free VIP?
See all 10 articles
💎 Diamonds and StarCoins
What are daily spins?
What do I get when I buy a TopUp?
What is Top-Ups?
How do I create Looks?
How do I make ArtBooks?
How do I make Movies?
What are Clubs?
What is Design Studio?
What is Photo Sharing?
See all 7 articles
🌼 My Profile
How do I become Best Friends or Boyfriend/Girlfriend with another movie star?
How do I get Friends on MovieStarPlanet?
How do I remove a user from my friends?
How to claim Awards?
How to recycle items?
How to trade items?
See all 15 articles
How do I hatch my Pet?
Can I grow my pet instantly?
How do I earn StarCoins?
How do I get Diamonds?
How do I get new Clothing?
How do I get new Music?
How do I invite a friend to shop with me?
Save Your Makeovers
See all 18 articles
👾 Technical Problem / Bugs
I have problems with the MovieStarPlanet app - what can I do?
🔐 Payment Security
Is it safe to use online payment on MovieStarPlanet?
💳 Payment Issues
I can’t buy a VIP membership by sending a SMS with the text “PAY”
I tried to buy VIP, and I am being asked to try again in 24 hours. Why?
What happens to my subscription if I delete my account?
Why did my SMS payment fail?
🔹 Why is my product missing?
🎁 Gift Certificates
Can I get a Gift Certificate for MovieStarPlanet?
How do I redeem a Gift Certificate?
How do I send a Message to a movie star?
New Level-Up Gifts
The Games We Make
Voting in Competitions
What are Chat rooms?
What is Rare Week?
See all 11 articles
🚨 Rules & Safety
Better Language Moderation System
Can I sell my account?
Can I sell my items/account for real money?
How do I block and unblock users?
How do I connect my parent’s email, to my user?
How do I get Parental Permission?
See all 16 articles
🤝🏼 For Parents
How do I use the Parental Controls?