Welcome to the MovieStarPlanet Help Center, a library of useful information that will help you answer all the questions you might have about your favourite place to be - MovieStarPlanet.
Please see these Frequently Asked Questions:
Why can’t I access my account?
- What to do if someone stole my account?
- I can’t remember my password - what do I do?
- I can’t remember my password - what do I do? (MovieStarPlanet 2)
- I can’t access my account’s email, or I never validated my email.
Why didn’t I receive my VIP package after I paid for it?
How do I cancel my subscription?
- How do I cancel my subscription? (MovieStarPlanet)
- How do I cancel my subscription? (MovieStarPlanet 2)
- How do I block and unblock users? (MovieStarPlanet)
- How do I block and unblock users? (MovieStarPlanet 2)
Our Help Center exists in different languages. Please select your preferred language in the upper right corner:
Have a question? Simply type your question in the search bar:
Didn’t find what you were looking for?
You may be more successful if you search for keywords. Did you lose your password and want to get it back? Then search for “password lost” instead of asking a question. The Help Center will find the relevant article for you.
If you didn’t find an answer to your question in the FAQ or other articles that you have read, you can reach out to us by using this contact form.
We will get back to you as soon as possible.