Why can’t I log in?

Are you getting a message that your login failed, or that your username or password are invalid? If so, don’t panic! Your account is probably safe and sound.

Please make sure you’re trying to connect to the right domain. MovieStarPlanet has different domains for each country, each in its own language.

To connect to the US domain, please select the correct flag on the downloadable or the app.


If you think you might have forgotten your password, click here to learn about how to get it back.

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