How do I keep my account safe?

Do you care for your movie star and want to keep it for a long time?

Then we have some good news to you. Because keeping your account safe is not difficult at all.

First things first: No one can steal your account if you have a complicated, hard-to-guess password and never share it with anyone, in-game or outside MovieStarPlanet. Click here to learn about how to create a strong and safe password.

We also want you to know that it is not a good idea (and against our rules) to share any personal information such as your real name, city, email address or your usernames from social media or messaging applications. For safety reasons, this information should always remain a secret.

Please also remember that accepting an account offered by another user as a gift may lead to losing your own account. We know it’s tempting to accept what seems like help from other movie stars, but for the safety of your own account: Never participate in any form of password exchange, no matter the reason. Please remember that if you choose to do it, you put your own account at risk. If you do accept another account, always make sure to use a different password than the one you are using on your own account.

And do not forget that websites found outside MovieStarPlanet where they promise free VIP or StarCoins, Diamonds or clothes never work! All they do is save your password so someone can access your account. The same applies to email addresses that promise to give you VIP if you connect them with your account: No email address can give you VIP or any other items.

No matter how tempting it may be, you should never write your password anywhere but on MovieStarPlanet and never enter an email address that you do not own and have access to.

As long as you keep your password, email address and personal information secret, nothing will happen to your account and you will be able to enjoy the game with your friends for as long as you like.




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