Terms & Conditions


Effective Date: March 07, 2023



These terms and conditions are an agreement between MSP EMEA ApS, reg. no. 36548061, MovieStarPlanet Group of Games ("MovieStarPlanet") and any user of MovieStarPlanet products ("User/Users"). MovieStarPlanet includes MovieStarPlanet, MovieStarPlanet, BlockStarPlanet and any subsequent games published or developed by MovieStarPlanet on any platform. By accepting these terms and conditions Users also agree to follow all rules of the MovieStarPlanet and BlockStarPlanet websites, which above all, means being nice and respectful to other Users.


MovieStarPlanet reserves the right to modify these terms and conditions at any time. Users will be notified of any changes in the terms and conditions with one week's notice via a message posted on the MovieStarPlanet websites. If individuals continue to use any of MovieStarPlanet's websites or platforms after the effective date of any modified terms and conditions, this use will constitute agreement to such modifications.


By accepting these terms and conditions, the User acknowledges that admission to MovieStarPlanet games and websites constitutes an immediate delivery. Thus, the right of cancellation is forfeited at the time of entering into MovieStarPlanet games.


Adult Participation


MovieStarPlanet produces online games and apps that are targeted for children between 8 and 15 years of age. As part of our child safeguarding policy, MovieStarPlanet does encourage parents and guardians to engage with their children when they are active on the games that we produce. Many of our users have been active members of the MovieStarPlanet online community for may years and continue to be active on the game when they reach adulthood. Therefore, adults over the age of 18 can engage with the games, but must abide with the rules.  Please see the rules below. 


MovieStarPlanet reserves the right to block any adult from the site if found to be in breach of the rules, as this will constitute a breach of these terms and conditions. 


Ownership of MovieStarPlanet rights and material


MovieStarPlanet games, websites, etc. are owned by MovieStarPlanet. MovieStarPlanet websites are for individual, non-commercial, non-transferable entertainment use only. Subject to User's compliance with the terms and conditions, MovieStarPlanet grants Users a personal, non-exclusive, non-transferable, limited right and license. This enables Users to enter and play on the MovieStarPlanet websites.


All rights and content on MovieStarPlanet websites are reserved and owned by MovieStarPlanet. Individuals are not permitted to use any MovieStarPlanet material, such as movie stars, movie star clothes, and items, logos, icons, backgrounds, background music, etc. for commercial purposes outside of the MovieStarPlanet websites.  This means that users may not copy, distribute, sell, publish, send or otherwise recirculate MovieStarPlanet material to a third party without the written consent of MovieStarPlanet. Individuals may not change, revise or replace any material found on the website, neither partly nor in its entirety.


Violation - or attempts of violation - will constitute a breach of the terms and conditions and MovieStarPlanet reserves the right to block Users in such violation and seek damages.


User-generated movies and other material


By agreeing to the terms and conditions of the website, Users give MovieStarPlanet the right without compensation to publish User-created movies and/or material for an unlimited time throughout the entire world on the internet, on TV or any other medium, chosen by MovieStarPlanet. Thus, Users give MovieStarPlanet the right to use, copy, present, reproduce, display, perform, edit, integrate, create derivative works from license as well as to distribute the movies and material created, for both commercial and non-commercial use.


Suspension and cancellation of subscription


MovieStarPlanet reserves the right to suspend or cancel User subscriptions and close User accounts if there is a violation of this agreement or the rules on MovieStarPlanet websites as set forth below, or if an account has not been accessed for a period of four months.


Rules of MovieStarPlanet:


  1. Do not share your password and do not ask another User for their password. MovieStarPlanet never asks Users for their password, and Users should never reveal their MovieStarPlanet password in any forum, either in-game or outside of the website. You are not allowed to sell your account or give it away.
  2. Do not provide User details on the promise of a free VIP / VIP subscriptions or StarCoins or other prizes/rewards. Nobody but MovieStarPlanet can give you free VIP or StarCoins.
  3. Do not reveal personal information (such as real name, email, phone number, age, address, name of the school, or user names of Facebook, Skype, MSN, etc.) in a chatroom, forums, news slider, photos, or other social networking features. However, MovieStarPlanet can add in-game features where your participation requires you to give certain information, on a voluntary basis, e.g. to select your school. You can at any time remove this information.
  4. Do not write things that are sexually suggestive, abusive or racist.
  5. Do not select a username that refers negatively to a person’s gender, race or sexuality 
  6. Do not harass or annoy other Users or ask for items. Do not offer other Users items or gifts or prizes in exchange for anything.
  7. Do not use offensive language. Abusive behaviour is not allowed.
  8. Do not pretend to be or impersonate a staff member/moderator of MovieStarPlanet. A real moderator can be identified by a moderator badge, which will be displayed at all times.
  9. Do not break or attempt to break any copyright laws.
  10. Do not send chain letters and do not copy/paste chain letters.
  11. Do not talk about how to cheat and do not use cheats to progress in the game. Using cheats, automation software (bots), hacks, or any other unauthorized third-party software designed to modify the Game experience is not allowed
  12. Do not try to steal or trick items from other Users.
  13. Do not advertise or try to advertise for products or services of commercial interest.




MovieStarPlanet may provide, and Users may include, links to other websites or resources in relation to game messages. MovieStarPlanet is not responsible for the security of such external sites or resources and does not endorse nor is responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. MovieStarPlanet is not responsible or liable, either directly or indirectly, for any damage or loss caused or allegedly caused by or in connection with the use of, inability to use or reliance on any such privacy policy, content, goods or services available on external sites or resources.


Terms of sale


When Users purchase a VIP subscription, they are inter alia able to purchase special VIP virtual clothes, items, animations, etc. ("Virtual Goods") in the games for the period of their subscription. VIP subscriptions and StarCoins are provided as soon as payment is completed and MovieStarPlanet has been notified by its payment provider. All prices include VAT and are subject to change with reasonable notice.


StarCoins or other in-game currencies, whether purchased or earned, can only be used to purchase Virtual Goods on MovieStarPlanet websites.


In-game currency cannot be transferred to another User and have no cash value. Therefore, Users cannot redeem or be granted a monetary refund for unused StarCoins or other in-game currency from MovieStarPlanet.


Users are able to give other Users a one week VIP membership voucher when they purchase a 1-year VIP subscription and/or a Diamond top-up package.


By agreeing to these terms and conditions, Users acknowledge that MovieStarPlanet retains the unfettered right to modify the MovieStarPlanet, MovieStarPlanet 2 and BlockStarPlanet websites and all aspects of characters, items, points and in-game currency therein. MovieStarPlanet makes changes to the MovieStarPlanet website on a continual basis.

Users acknowledge that MovieStarPlanet can and will, at its discretion, modify features, functions or abilities of any element of MovieStarPlanet websites or any Virtual Goods. This may include changing the value, function or accessibility of Virtual Goods. Virtual Goods represent a limited license right governed by these terms and conditions and are not redeemable for any sum of money or monetary value from MovieStarPlanet at any time.


Payments/purchases from MovieStarPlanet


If Users are under 18 years of age or do not pay their own bills, permission must be gained from either a parent or guardian, the person responsible for the payment or the cardholder before making any purchase on the MovieStarPlanet websites. Thus, when using MovieStarPlanet products/services, the User expressly warrants being either (i) a child with acceptance from a guardian to enter into MovieStarPlanet or (ii) a child with power of attorney given by his/her parents. In both cases, the User expressly confirms to have the necessary legal basis to subscribe to any of the MovieStarPlanet deliveries or use his/her own money.


If any unauthorized payment is made to MovieStarPlanet - regardless of payment method - the User account will be permanently deleted. In addition, if Users do not abide by these terms and conditions, the account may be terminated and any StarCoins or any other in-game virtual goods assigned to the profile will be lost. Please note that this is also the case if Users delete their own MovieStarPlanet, MovieStarPlanet 2 or BlockStarPlanet account.


In order to protect Users against fraud and to maintain a high level of security for online purchases, MovieStarPlanet may carry out verification checks. The verification check may comprise the data sent when purchasing, including address and payment information.


If you wish to cancel your subscription, please read these articles:



MovieStarPlanet 2



Credit card security


MovieStarPlanet uses a third party payment provider and therefore does not store any credit card or bank account information. All credit card and bank account information is stored by the payment provider in encrypted form in a high-security computer centre. All collection and storage of sensitive information by the payment provider conforms to the requirements of the Data Protection Act and fully complies with all international security standards as well as to Danish industry security standards




Once purchases are made on MovieStarPlanet websites (including VIP subscriptions, StarCoins, and other Virtual Goods, etc.), Users forgo their right to a monetary refund. Exceptions to this are made at the sole discretion of MovieStarPlanet. To dispute a purchase please contact the support team at MovieStarPlanet, using the contact information provided at the end of the terms and conditions.


Policy on repeat infringers


MovieStarPlanet respects the intellectual property rights of others and requests Users to do the same. MovieStarPlanet has adopted and implemented a policy respecting the copyright law that provides for the termination, in appropriate circumstances, of Users, who continually break these rules. MovieStarPlanet may terminate access for Users who are found repeatedly to provide or post materials on MovieStarPlanet websites that is owned by other persons without necessary rights and permissions and reserves the right to seek damages in that case.




If a User makes any unauthorized payment to MovieStarPlanet - regardless of payment method - the account will be permanently deleted. In general, if a User does not abide by these terms and conditions, the account may be terminated with the subsequent loss of any in-game currency and/or Virtual Goods the profile may have attained. Furthermore, if a user deletes his/her own MovieStarPlanet account, the User will also lose any in-game currency left in the account.


Other issues


If you are under 18 years of age or do not pay your own bills, you must get permission from your parents, the person who pays your bills, or the cardholder before making any MovieStarPlanet purchases with that card. If you make any unauthorized payment on MovieStarPlanet - regardless of payment method - your account will be permanently deleted. Also, if you do not abide by the MovieStarPlanet Terms & Conditions, your account may be terminated and you will lose any in-game currency and virtual goods your profile may have attained. Furthermore, if you delete your own MovieStarPlanet account, you will also lose any in-game currency you may have left in the account.


Limitations of liability


MovieStarPlanet is primarily online games available on an "as is" basis. MovieStarPlanet does not give any warranties of any kind including, but not limited to, warranties regarding uninterrupted service or the error-free use of the game, nor does MovieStarPlanet make any warranties as to the outcome of using the games. Subject to any mandatory legislation, these limitations of liability apply to any and all damages or injuries caused by any use of MovieStarPlanet, including any direct, indirect, incidental, or consequential damages, and MovieStarPlanet shall not be liable to pay any damages in the respect. This applies even if MovieStarPlanet was notified beforehand of the possibility of such damages.


MovieStarPlanet does not endorse nor is it responsible for the accuracy or reliability of any opinion, advice, or statement, nor for any offensive, defamatory, obscene, or illegal posting or conduct on MovieStarPlanet websites or other platforms. Under no circumstances will MovieStarPlanet or any of its directors, employees or agents be liable for any loss or damage caused in this regard.


MovieStarPlanet is not responsible for delays or failure to meet requests or obligations if the delay or the non-fulfillment is due to events beyond the control of MovieStarPlanet.


Choice of law and jurisdiction


These terms and conditions will be governed and interpreted in accordance with the laws of Denmark. Users specifically consent to personal jurisdiction in Denmark in connection with any dispute between you and MovieStarPlanet arising out of these terms and conditions or pertaining to the subject matter hereof. MovieStarPlanet and Users agree that the exclusive venue for any dispute between the parties arising out of these terms and conditions or pertaining to the subject matter thereof will be in the courts in Copenhagen.


Your data


We will collect limited data during a visit to any MovieStarPlanet games and websites. The data will be used in good faith to improve your experience. It will also be collected for safety purposes and used for analytics purposes.

In-active accounts with in-game data will be deleted after a 12 month period. You are able to delete your account at any time by using the tool available within the game. This will result in the data being deleted
Read more about the data we collect in our privacy policy.




MovieStarPlanet ApS
Islands Brygge 41, 4th floor
2300 Copenhagen S


Company registration number: 36 54 80 88

Contact support

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