Privacy Policy


Effective Date: October 31st, 2022

This Privacy Policy governs the collection of personal information on or in connection with the use of MovieStarPlanet Group of Games (“MovieStarPlanet”).


MovieStarPlanet includes MovieStarPlanet, MovieStarPlanet 2 and BlockStarPlanet


By creating an account, or accessing or using MovieStarPlanet games, users agree to be bound by this Privacy Policy and future updates.

This Privacy Policy may be changed from time to time without notice at the sole discretion of MovieStarPlanet. We will endeavour to inform all users and their legal guardians of any major changes to the privacy policy.


We will post any updates to the Privacy Policy on this page along with a timestamp.

The Information We Collect

Upon creation of an account on any MovieStarPlanet games or websites, we will ask you to provide us with the following personal information:

  • A username
  • Age

Later we may ask you to provide us with the following additional information:

  • An email address

If a user decides to make mobile purchases, we request:

  • Phone number

If a user is under the age of legal consent, we will ask for the legal guardian's email address.

Like most websites, we receive and store certain types of information whenever users visit the site. The information that is collected has been listed below. This information is only collected for child safeguarding and security reasons. The information will only be shared with Law Enforcement Agencies, who produce the relevant legal documentation to request data in relation to child protection issues.

  •         IP Address
  •         Date account created
  •         Chat/written data
  •         Login data

For analytic purposes, we also collect the following data:

  •         Domain/Host
  •         Browser
  •         Operating system
  •         Search engine
  •         Timestamp
  •         Search terms
  •         Search queries
  •         Geolocation: country and city


Revealing personally identifiable information within any of the ingame features is against the MovieStarPlanet Rules. Attempts to share or gather personal information will be sanctioned with warnings or temporary suspension from the game.     

How We Use Your Personally Information

We use the provided personal information to operate, maintain, customize and enhance the features of the game. We also use the information for safety purposes and to communicate with users for support purposes, such as to help users reset passwords.  


Disclosing Your Personally Identifiable Information

MovieStarPlanet does not sell personal information; however, we may disclose information to third parties in the following circumstances:

  •  We may disclose information to others who provide services to us in order to operate, maintain and enhance the features of the Website. They must agree to privacy terms ostensibly the same as the terms in MovieStarPlanet's Privacy Policy.
  •  We may disclose information to others if we believe, in good faith, that the disclosure is necessary to comply with the requirements of applicable laws, to respond to court orders, judicial or regulatory subpoenas and information requests or to otherwise comply with law enforcement notices.
  • We may disclose information to others if we believe such disclosure is necessary or appropriate to take precautions against liability or to enforce our rights; to protect us and users from unlawful or abusive activity; to investigate and defend ourselves against claims or allegations from third parties; to protect the security or integrity of the Website; or to protect the rights, property or personal safety of MovieStarPlanet, our users or third parties.


MovieStarPlanet may place a text file in the user's computer web browser - this is called a "cookie". Cookies collect information that helps us to improve and help generate statistics (which are aggregated and non-personal) that MovieStarPlanet presents to members, partners, sponsors and other stakeholders.


We are using AdButler, a service provided by SparkLIT, for ad delivery. We and AdButler to measure information about your visits to this and other websites that may be used in order to provide advertisements. Cookies are not used in this process.




Third Party Tags:


Name of 3rd party partner

What info is shared with or collected by this partner

Patner's purpose

Link to partner's privacy policy


IP address, visit to landing page, creating new characters, accepting the terms & conditions, making a purchase and using a gift certificate

Campaign tracking/optimization

Double Click

IP address, visit to landing page, creating new character, accepting the terms & conditions

Campaign tracking/optimisation

Google Network (Google Analytics)

Please see the privacy policy link

Internal Analytical Tool

Quisma Tracker

Measures visits to site, does not collect personal info

Internal Analytical Tool


Please see the privacy policy link

Kid safe advertising

COPPA Compliant


Please see the privacy policy link

Kid safe advertising

COPPA Compliant

Firebase Analytics

Please see the privacy policy link

Game analytics for Unity Platform. No PI collected


Unity Webview

Please see the privacy policy link

Analytics and game development



Driver Digital 

Please see the privacy policy link

Kid safe advertising

COPPA Compliant


Please see the privacy policy link

Game development Platform


Community Sift

Please see the privacy policy link

Community Sift management and filtering system for child safeguarding



Please see the privacy policy link

Moderation service used to pre-moderate photos before they go live in the game



Please see the privacy policy link

Customer support service used by users, parents and others to contact the Support Team




Please see the privacy policy link

Used to secure game access and prevent multiple accounts being created.



For MovieStarPlanet 2 only we also use AppsFlyer and Firebase to track our mobile advertising campaigns. See the specific information about these below.


Name of 3rd party partner

What info is shared or collected 

Partner’s purpose

Link to partner’s privacy policy


Please see the privacy policy link

Marketing Analytics and attribution platform we use to track mobile ad campaigns performance

Firebase services we are using:

Google Analytics for Firebase

Please see the privacy policy link

Analytics and attribution platform to track performance of Google Ads mobile Campaigns


Links to other websites

The games we produce may contain links to other websites not controlled by MovieStarPlanet. When individuals use external websites, their use is under that site's privacy policies and not the MovieStarPlanet Privacy Policy. Users should review the privacy policies of each website carefully, before providing any personal information.

In the Event of a Merger or Sale

In the event, MovieStarPlanet merges with or is sold to another company, personally identifiable information will not be disclosed or transferred, except as detailed above. However, in the event, all or a portion of the business of MovieStarPlanet is sold, either through a sale of assets, a sale of stock, a merger or otherwise, MovieStarPlanet reserves the right to transfer or assign all or a portion of the information collected on the website in connection with such sale.

Data Security

Data Security is important to MovieStarPlanet. Physical, administrative and technical safeguards are in place, to ensure the security and integrity of the systems used to store data collected. The company cannot fully guarantee that any such information is not accessed, altered or destroyed by a breach, circumvention, failure or interruption of security measures. All possible security measures are taken to avoid this kind of breach.

Withdraw Permission to store Personally Identifiable Information

We will collect limited data during a visit to any MovieStarPlanet games and websites. The data will be used in good faith to improve your experience. It will also be collected for safety purposes and used for analytics purposes.

In-active accounts with in-game data will be deleted after a 12 month period. You are able to delete your account at any time by using the tool available within the game. This will result in the data being deleted.

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