MovieStarPlanet ApS Terms & Conditions

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Effective Date: 25 May 2018

Agreement

These Terms and Conditions are an agreement between MSP EMEA ApS, reg. no. 36548061, MovieStarPlanet Group of Games ("MovieStarPlanet") and any user of MovieStarPlanet products ("User/Users").

 

MovieStarPlanet includes MovieStarPlanet, BooniePlanet, BlockStarPlanet and any games or products developed by MovieStarPlanet.

 

By accepting these terms and conditions Users also agree to follow all rules of the MovieStarPlanets games.

MovieStarPlanet can change these terms and conditions at any time and we will inform Users if we do.

By accepting these terms and conditions, the User acknowledges that admission to MovieStarPlanet games and websites constitutes an immediate delivery. Thus, the right of cancellation is forfeited at the time of entering into MovieStarPlanet games.

 

Who can play our games

MovieStarPlanet games are mainly for users between the ages of  8 and 15 years.

MovieStarPlanet does not encourage the use of the site by adults (those over 18 years).



MovieStarPlanet Copyright

All MovieStarPlanet games, websites and any other products made by the company, are owned by MovieStarPlanet ApS.

MovieStarPlanet websites and games are made for entertainment purposes only. This means that Users cannot monetize on any MovieStarPlanet property.

 

MovieStarPlanet gives Users a personal, non-exclusive, non-transferable, limited right and license.

This gives Users the rights to enter and play on the MovieStarPlanet websites.

All rights and content in our games are owned by MovieStarPlanet ApS.

Users are not allowed to use any MovieStarPlanet material, such as clothes and items, logos, icons, backgrounds, background music etc., for profit outside of the MovieStarPlanet games and websites.  

This means that users may not copy, distribute, sell, publish, send or otherwise reuse MovieStarPlanet material to a third party without written approval from MovieStarPlanet.

Users may not change, revise or replace any material found on the website, neither partly nor in its entirety.

Attempting or actually breaking the rules - will constitute a breach of the terms and conditions. MovieStarPlanet has the right to block Users if the rules are broken and seek damages.

User-generated content and other material

By agreeing to these terms and conditions, Users give MovieStarPlanet the right, without compensation, to publish User-created content and/or material on any medium chosen by MovieStarPlanet.

This means that Users give MovieStarPlanet the right to use, copy, present, reproduce, display, perform, edit, integrate, create derivative works from license as well as to share the content and material created, for both commercial and non-commercial use.

Suspension and cancellation of membership

MovieStarPlanet reserves the right to suspend, cancel or delete User memberships and close User accounts if the user breaks the rules on MovieStarPlanet games according to the rules, or if an account has not been logged into for a period of four months.


You can read the MovieStarPlanet Games rules here

MovieStarPlanet is allowed to share links to other websites or material in relation to game messages.

MovieStarPlanet is not responsible for the security of external sites or resources and does not recommend nor is responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

MovieStarPlanet does not accept responsibility, or liability, for any damage or loss caused in connection with the use of the products made by MovieStarPlanet. This includes any external sites that may be associated with MovieStarPlanet.  



Terms of sale

When Users purchase a VIP membership, they are able to purchase special VIP digital clothes, items, animations, etc. ("Virtual Goods") in the games for the period of their membership. VIP memberships and StarCoins should be provided as soon as payment is completed and MovieStarPlanet has been notified by its payment provider.
If a User has not received their VIP or diamond package, please contact us here.

All prices include VAT/moms and are subject to change. Users will be notified within a reasonable period of time about these changes.

 

All In-game currencies can only be used to purchase Virtual Goods in MovieStarPlanet games.

In-game currency cannot be transferred to another User. The in-game currency has no actual monetary value.

 

Users are able to give other Users a one week VIP membership voucher when they purchase a 1-year VIP membership and/or a Diamond top-up package.

Users cannot redeem or be given a monetary refund for unused StarCoins or other in-game currency from MovieStarPlanet games.

By agreeing to these terms and conditions, Users understands that MovieStarPlanet retains the right to modify the MovieStarPlanet games and all aspects of characters, items, points and in-game currency.


MovieStarPlanet makes changes to the MovieStarPlanet games regularly. Users acknowledge that MovieStarPlanet can and will modify features, functions or abilities of any part of MovieStarPlanet games or any Virtual Goods. This may include changing the value, action or accessibility of Virtual Goods.

Virtual Goods are a limited license right overseen by these terms and conditions.
They are not redeemable for any sum of money or monetary value from MovieStarPlanet at any time.



Payments/purchases from MovieStarPlanet

If Users are under 18 years of age or do not pay their own bills, permission must be gained from either a parent or their legal guardian, who is responsible for the purchase. Payment cards that can be used by some children, who are under the age of 18, are not allowed to purchase services on MovieStarPlanet.   

 

When using MovieStarPlanet products/services, the User is stating being either
(i) a child with approval from a guardian to enter into MovieStarPlanet or
(ii) a child with the power of consent given by his/her parents.

Please bear in mind that in relation to the GDPR (General Data Protection Regulation) that different ages for verifiable parental consent are applicable throughout EU member states when making purchases.

In both cases, the User confirms to have the proper legal basis to subscribe to any of the MovieStarPlanet products or use his/her own money.

 

If any wrongful payment is made to MovieStarPlanet games - regardless of payment method - the User account will be deleted.
If Users do not follow terms and conditions, the account may be terminated and any In-game currency or any other in-game virtual goods assigned to the User will be lost.

Users will also lose VIP and any other purchases they have made when they delete their MovieStarPlanet, BooniePlanet or BlockStarPlanet accounts.

In order to protect Users against fraud and to maintain a high level of security for online purchases, MovieStarPlanet may carry out verification checks.

The verification check may contain data including address and payment information when buying a product.

 

With some VIP packages, you have the option of choosing either a single payment or an automatic, recurring payment.

If you chose the automatic payment option, your membership will be automatically renewed.

If you wish to disable the automatic payment, please read this article.



Credit card security

MovieStarPlanet uses a third party payment provider and does not store any credit card or bank account information. All credit card and bank account information is stored by the payment provider in encrypted form in high-security computer centers that are GDPR (General Data Protection Regulations) compliant.

 

All collection and storage of sensitive information by the payment provider follows the requirements of GDPR and fully complies with all international security standards as well as to Danish industry security standards.



Refunds

Once purchases are made on MovieStarPlanet games (including VIP membership, in-game currency and other Virtual Goods etc.), Users remove their right to a refund.
Exceptions to this are made at the judgment of MovieStarPlanet.

*To dispute a purchase please contact the support team at MovieStarPlanet, using the contact information provided at the end of the terms and conditions.


Policy on repeat infringers

MovieStarPlanet respects the intellectual property rights of others and requests Users to do the same. MovieStarPlanet has a policy respecting the copyright law that provides for the removal, in appropriate circumstances, of Users, who continually break these rules.

MovieStarPlanet may remove access for Users who are found to post materials on MovieStarPlanet games, that is owned by other persons without rights and permissions and may seek damages in that case.

Deletion of account

If a User makes any unapproved payment to MovieStarPlanet - regardless of payment method - the account will be permanently deleted.
If a User does not follow these terms and conditions, the account may be deleted with the loss of any in-game currency and/or Virtual Goods the profile may have.
If a User deletes his/her own account, the User will also lose any in-game currency left in the account.

 

Limitations of liability and responsibility

MovieStarPlanet ApS is the company that produces online games available for children.

MovieStarPlanet does not give any warranties of any kind including, but not limited to, warranties regarding uninterrupted service or error-free use of the game.
MovieStarPlanet does not make any warranties as to the outcome of using the games.

Subject to any legislation, these limitations apply to any and all damages or injuries caused by any use of MovieStarPlanet, including any direct, indirect, incidental, or consequential damages, and MovieStarPlanet shall not be liable to pay any damages. This applies even if MovieStarPlanet was notified beforehand of the possibility of such damages.

MovieStarPlanet does not endorse nor is it responsible for the accuracy or reliability of any opinion, advice, or statement, nor for any offensive, defamatory, obscene, or illegal posting or conduct on MovieStarPlanet games. Under no circumstances will MovieStarPlanet or any of its directors, employees or agents be liable for any loss or damage caused in this regard.

MovieStarPlanet is not responsible for delays or failure to meet requests or obligations if the delay or the non-fulfillment is due to events beyond the control of MovieStarPlanet.

 

Choice of law and jurisdiction

These terms and conditions will be governed and interpreted in accordance with the laws of Denmark. Users specifically consent to personal jurisdiction in Denmark in connection with any dispute between you and MovieStarPlanet arising out of these terms and conditions or pertaining to the subject matter hereof. MovieStarPlanet and Users agree that the exclusive venue for any dispute between the parties arising out of these terms and conditions or pertaining to the subject matter thereof will be in the courts in Copenhagen.


Your data
We will collect limited data during a visit to any MovieStarPlanet games and websites. The data will be used in good faith to improve your experience. It will also be collected for safety purposes and used for marketing purposes. We use Google analytics and google data studio to enhance your support experiencing at our Help Center.

In-active accounts with in-game data will be deleted after a 12 month period. You are able to delete your account at any time by using the tool available within the game. This will result in the data being deleted
Read more about the data we collect in our privacy policy.

 

Contact

MSP EMEA ApS

Mikado House

Rued Langgaards Vej 8

2300 Copenhagen S

Denmark

 

Company registration number: 36 54 80 61

*Contact support







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