I can't access the game. Do I have a technical problem?

If you have problems accessing BooniePlanet, please try the options below to solve the problem:

  • First make sure your Flash and browser are up-to-date. You can check that via this link
  • Also make sure you are using a computer that can run BooniePlanet smoothly. Please use this link to find help with that
  • You may also want to uninstall and reinstall Flash Player and the browser you usually use. Please ask for permission from the owner of the computer or your parents before you change anything of the computer’s settings

If you continue to experience problems with the game, please contact us. Include detailed a description of the issue, and, if possible, please include screenshots or a video showing the issue.

You can contact us by clicking here.


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