What are Recurring Payments?

You can choose to have buy a VIP membership that gets automatically renewed.

With recurring payments turned on, your VIP membership will renew automatically. To be more precise, if you buy a 1 month VIP membership, you automatically become VIP again after 30 days. Please note that you will be charged accordingly for the renewed membership.

 

If you do not wish for your membership to renew automatically, please make sure that recurring payments are turned off on your account.

How do I turn off recurring payments?

 

It is easy to turn off recurring payments on your account:

  1. Sign into your account while playing on a computer.
  2. Click on "Settings" in the top right hand corner, and go to "My Payments".
  3. Click “Turn off automatic payment”. This is effective immediately and no more money will be deducted.

 

If you experience problems turning off recurring payment, please contact us on Support. Please remember to include the relevant username and the purchase receipt. 


Can I upgrade to a better VIP membership if I have a recurring payment?

You can still upgrade your VIP if you have recurring payments turned on. You will, however, be required to pay the difference between the two packages as a one-off charge. When your next payment is due, you will automatically be charged according to the price of the new VIP membership you selected.

 

If you need further assistance you can contact us here.


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